eevip Privacy Policy – How We Handle Your Personal Data

When you register and use eevip, we collect certain personal information that is necessary to operate your account and deliver our services to you as a player in the Philippines. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits or requesting withdrawals in Philippine pesos. We also collect account activity data such as login timestamps, betting history, game session records, and device information including your IP address and browser type. This technical data helps us maintain platform security, detect unusual activity, and ensure that our mobile-first experience works correctly across the devices most commonly used by Filipino players. Where identity verification is required — for example, when processing a withdrawal or confirming your age — we may request a copy of a government-issued ID or other supporting documents. All documents submitted for verification are handled with strict confidentiality and are used solely for the purpose of confirming your eligibility to use the platform. We do not collect any personal data beyond what is reasonably necessary to provide you with a safe, compliant, and enjoyable experience on eevip.

The personal information we collect is used primarily to create and manage your eevip account, process your PHP deposits and withdrawals, verify your identity, and provide you with access to sports betting, casino, and slot game content on the platform. We also use your data to communicate with you about your account — for example, to send transaction confirmations, security alerts, or responses to support enquiries you have submitted to [email protected]. Where you have opted in, we may send you platform updates or promotional information relevant to your activity on eevip; you can opt out of these communications at any time by contacting our support team. Your data is also used internally to analyse platform performance, improve the mobile experience for players in the Philippines, and ensure that our responsible gaming tools are functioning as intended. We do not use your personal information for automated decision-making that produces legal or similarly significant effects without human review. eevip does not sell, rent, or trade your personal data to third-party advertisers or marketing companies under any circumstances. All internal use of your data is governed by this Privacy Policy and the applicable data protection laws of the Philippines.

eevip does not share your personal data with third parties except in the limited circumstances described in this section. We work with trusted payment processing partners to facilitate PHP transactions on the platform — these partners receive only the minimum data necessary to complete your transaction and are contractually required to handle it securely and in accordance with applicable law. Where required by Philippine law, a valid court order, or a lawful request from a regulatory authority, eevip may disclose personal data to the relevant body; we will notify you of any such disclosure where we are legally permitted to do so. Our platform may use third-party technology providers for functions such as fraud detection, platform analytics, and customer support tooling — these providers act as data processors on our behalf and are not permitted to use your data for their own purposes. We do not share your data with other betting or gaming platforms, and we do not participate in data-sharing arrangements with advertising networks. Any third party that receives your data as part of a legitimate service arrangement is bound by a data processing agreement that reflects the standards set out in this Privacy Policy. If eevip undergoes a business transfer or acquisition, your data may be transferred as part of that process, and you will be notified in advance where this is the case.

eevip takes the security of your personal data seriously and applies industry-standard technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the eevip platform is encrypted using secure protocols, and sensitive account information is stored in encrypted form on our servers. Access to personal data within eevip is restricted to staff and systems that have a legitimate operational need, and all access is logged and monitored. We conduct regular security reviews to identify and address potential vulnerabilities in our platform, and we maintain incident response procedures to act quickly in the event of a data breach. In the unlikely event that a security incident affects your personal data in a way that poses a risk to your rights, eevip will notify you and the relevant Philippine regulatory authority as required by law. You also play an important role in keeping your account secure — please use a strong, unique password and never share your login credentials with anyone. If you suspect that your account has been compromised, contact [email protected] immediately so we can take protective action on your behalf.

As a player based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 and related regulations. You have the right to access the personal information we hold about you, to request corrections where that information is inaccurate or incomplete, and to request deletion of your data where it is no longer necessary for the purposes for which it was collected. You may also object to certain types of processing, request that we restrict how we use your data while a dispute is being resolved, and — where processing is based on your consent — withdraw that consent at any time without affecting the lawfulness of processing that took place before withdrawal. To exercise any of these rights, please contact our support team at [email protected] with your request and sufficient information to verify your identity; we will respond within the timeframe required by applicable law. If you are not satisfied with how eevip has handled your data or responded to a rights request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. eevip is committed to resolving any data-related concerns promptly and transparently, and we encourage you to reach out to us directly in the first instance so we can address your concern without delay.

eevip retains your personal data for as long as your account is active and for a reasonable period thereafter, as required by our legal and regulatory obligations in the Philippines. Transaction records and identity verification documents may be retained for a longer period where required by anti-money laundering regulations or other applicable law, even after your account has been closed. When data is no longer required, it is securely deleted or anonymised in accordance with our internal data retention schedule. This Privacy Policy may be updated from time to time to reflect changes in our practices, platform features, or applicable law — the date of the most recent update will always be noted at the top of this page. Where changes are material, we will notify registered players by email or via an in-platform notice before the updated policy takes effect. Continued use of eevip after a policy update constitutes your acceptance of the revised terms. If you have any questions about this Privacy Policy or how your data is handled, please contact us at [email protected] — we are always happy to help players in the Philippines understand their rights and our obligations.